Your monthly statement is the whole relationship on one page. Here is how to read it, and what a good one should make obvious.
The quick answer
A monthly owner statement should show rent actually collected, the management fee calculated on that number, every repair itemized with its vendor cost, anything held in reserve, and the exact amount sent to your bank. If you cannot answer "what did I earn and what did I spend" at a glance, the statement is failing.
The lines that matter
- Rent collected: what actually arrived, not what was scheduled.
- Management fee: calculated on the collected number. Check that it is.
- Maintenance and repairs: each item named, with the vendor invoice available.
- Reserves: anything held back, and why.
- Owner disbursement: what hit your bank account, and when.
When money moves
Rent arrives early in the month, vendor payments and the fee clear, and your disbursement follows on a fixed schedule you should know by heart. Consistency is the tell. A disbursement date that wanders is a bookkeeping operation under strain.
Questions a statement should answer instantly
What did I earn, what did I spend, and why? If any of the three requires a phone call, the statement failed. You should never have to audit your own manager to trust the number at the bottom.
Common questions
When should I get paid each month?
On a fixed date you know in advance. Rent arrives early in the month, expenses clear, and your deposit follows on schedule. A payment date that drifts around is a warning sign.
What should I check on my statement each month?
Three things: the fee is calculated on collected rent, every repair has a named vendor and a reasonable cost, and the math from rent to your deposit adds up. Thirty seconds, most months.
What is a maintenance reserve?
A small buffer, often a few hundred dollars, the manager keeps on hand so minor repairs happen immediately without waiting for your approval or transfer. It appears on the statement, replenished as used.
Our standard
Every Clay statement is written to be read: collected rent, every expense itemized at cost, and your deposit on a schedule you can set a calendar by.